August 11, 2010

Thanks for nothing!

Well, I've said it before, I'll say it again....no one ever gives away the good stuff for free. And yet again the cosmos proves this saying to be true. So, how good can it be if they can't even decide if they want to give it away or not?

Just recently a new website, Cargoh.com was advertising for a free lifetime Pro account if you signed up by a certain date. I read the TOS (terms of service) and FAQs (frequently asked questions) to see if I qualified. Did I see any requirements or regulations? No.

So I spend a whole day setting up shop, and adding items every now and then. And then today I get a wonderful love letter. Not only was I slapped in the face, but someone needs to learn to space between paragraphs.
--------------------------------------------
Hello,
Thanks for taking the time to register your shop on Cargoh.com. When we launched twelve weeks ago, we set out to create a smaller forum for independent artists and designers to showcase and sell their work, looking to provide a home for people who perhaps had not yet found a place to truly call their own on the Internet. To help communicate this, we focused our efforts recruiting sellers whom we felt represented that niche community to join our fledgling marketplace for it's beta launch. We hoped that hand picking our first round of sellers would help paint the picture of what we hoped to build.
Our company is in it's infancy, and we're learning every day. Thanks to the incredible power of social media, word has spread quickly about our little venture, and we could not be more grateful. But while our marketplace has grown faster than we ever imagined, we've lost control of it's original direction, and the work we set out to highlight has gotten lost in the fray as a result. The concept for Cargoh has always been a really difficult one to define, but it has never been our intention to compete with the already flourishing handmade marketplaces you may know and love. With that in mind, and in order to stay true to our vision for Cargoh.com, we've made the difficult decision to curate our marketplace.
Unfortunately, at this time, we won't be asking you to stay on as a seller at Cargoh. This decision is in no way a commentary on the quality of your work - there are so many creative, talented people out there, and we simply can't accommodate all of you and maintain our business model. We're learning that the hard way right now, and we deeply apologize for any inconvenience this may cause you.
We will take the utmost care in deleting all of your private information from our databases. Please feel free to re-submit work that you feel might be a better fit in the future.
Again, we apologize for any confusion, and as always, we're here if you have any questions.
Humbly,
The Cargoh Team
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Here's what I read: Thanks for signing up when we were begging for sellers. But we decided you're not good enough for us, so we're wiping your bug splatter off our windshield. Oh, but if you decide to create REAL art, come on back and we'll totally pull the rug out from under you again!!

What am I supposed to say to that? Sure, I'll come on back later after I lick my wounds, waste another week with you, only to be hustled out the door before anyone sees me. No thanks.

All I can say now is Cargoh, go away!!

PS: No, I did not include any hyperlinks to Cargoh. If you want to go see them you can look them up yourself. They don't deserve the boost to their website google ranking.

9 comments:

libertydoll said...

Oh my goodness, I am sorry you had to go through all that. I would consider turning them into the Better Business Bureau. I will not be trying to sell on a site that does stuff like that.

Stephanie said...

EXACTLY! I hate Cargoh now. They handled this the wrong way. Who in their right mind who ever come back after an e-mail like that?!

smiss00.artfire.com said...

also looks like e sent them a nasty-gram

Nightmaiden said...

Something just didn't sit right with me when I first heard about them. Now I see why. I'm sorry that they did this to you. We all know you and think that your work rocks! They don't deserve to have you as a seller.

~~Sew Happy Designs~~ said...

I have a feeling they won't be around long, Jamie. A little too arrogant for their own good. I can send cousin Guido if you like? :)

The Holistic Diva said...

And here I thought it was just bath & body shops they were being so rude to.

I never got as far as setting up my shop. I'm so sorry you did and then had them send that. Beyond rude! Any wonderful shop such as yours, filled with beautiful pieces should not be "discontinued."

~Tami

I agree, I don't see how they will be around long if this is how they choose to treat sellers.

WE LOVE your work because it's awesome. Shame on you Cargoh. -- stupid spelling as well!

CreekHiker / HollysFolly said...

OMG! What a$$holes! I will never shop there!

EmilyClaireCreations said...

Jamie! That is total crap!! You are amazing. ((((HUGS))))

Aviator said...

I am surprised they aren't getting sued. I have found almost the same things I sell that they are featuring. Keep checking for what they are selling and compare it to your items. I don't think you'll be surprised to see a lot of the same. I am also noticing that they are evicting the people that have other online stores. I know of some that have changed their name and they haven't been booted. IMO, they shot themselves in the foot.

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